Resources for workforce partners

To contact us Click HERE
ADMINISTRATIVE GUIDANCE
•Administrative Information
◦Communiqués
◦Guidance Papers
◦Memoranda
◦AWI Information Tips
◦EFM Tips and Updates
◦Training and Employment Notices (TEN) for United States Department of Labor
◦State Travel Guidance
•Financial Monitoring Systems Assurance Section
◦Regional Workforce Board Monitoring and Guidance
◦Office of Early Learning Monitoring and Guidance
•Grants Management Section
◦Regional Workforce Board Resources
◦Office of Early Learning  Resources
•Programmatic Monitoring Review Section
◦2009-2010 Monitoring Review Tools
■WIA Program Management, Operational and Process Review Tool
■2009-2010 WIA Youth On-Site Review Tool
■2009-2010 WIA Youth Special Projects On-Site Review Tool
■AARA WIA Youth On-Site Review Tool
■Trade Adjustment Assistance Program Tool On-Site Review Tool
■2009-2010 Welfare Transition On-Site Review Tool
■2009-2010 Adult and Dislocated Worker Special Project On-Site Review Tool
■2009-2010 Adult and Dislocated Workers On-Site Review Tool
■AARA Adult and Dislocated Workers On-Site Review Tool
◦2010-2011 Monitoring Review Tools
■Wagner-Peyser Program Review Tool
■Food Stamp Employment and Training Program Master Template Tool
■One Stop Credentialing Review Tool
■ARRA Jobs Reporting Review Tool
■MIS Security Review Tool
■TAA Management and Operational Process Review Tool
■TAA Onsite Review Tool
■Welfare Transition Review Tool
■WIA Adult and Dislocated Worker Review Tool
■WIA ARRA Adult and Dislocated Worker Review Tool
■WIA ARRA Youth Review Tool
■WIA Management and Operational Process Review Tool
■WIA Special Project Adult and Dislocated Worker Review Tool
■WIA Special Project Management and Process Review Tool
■WIA Special Project Youth Review Tool
■WIA Youth Review Tool
◦Monitoring Review Schedule
■2010-2011 Quality Assurance Review Schedule
◦Monitoring Review Slideshows
■Annual Monitoring Presentantion to WFI (Aug 2010)
◦Annual Reports
■2009 - 1010 Annual Monitoring Report (Final)

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GRANT INFORMATION
•Grants Awarded by Workforce Florida, Inc.
•Grant Opportunities Available

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REPORTS
•Monthly Management Report
•Quarterly Key Measures Report
•Welfare Transition Reports
•more Florida Reports...
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TRAINING
•Training Information
•Training Presentations
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RESOURCES
•AWI Administrative Offices
◦General Services
◦Office for Civil Rights
•AWI Emergency Website
•AWI Forms Directory
•Best Practices
•Calendar of Workforce Development Events
•Eligible Training Providers List
•Florida's Targeted Occupations List
•One Stop Service Tracking (OSST) System
•Mobile One-Stop Career Center
•Posters and Required Notices
•Florida's Minimum Wage

Grants, Education and Training Resources

To contact us Click HERE
Grand Education
•UI Determinations - Approved Training
Section 443.091(1)(c)., F.S., Rule 60BB-3.022, Florida Administrative Code, establishes the criteria the Office of Unemployment Compensation Services uses to review requests from UI claimants to attend training or education classes while collecting UI benefits.  To review this criteria please go to: https://www.flrules.org/Gateway/View_notice.asp?id=5957369 and click on the “final adopted rule” document.

•Federal Grant Opportunities
The U.S. Department of Education and U.S. Department of Labor have created a single website, http://www.opportunity.gov/ , where you can find helpful information on federal grants and financial aid opportunities.
Pell Grants: The Federal Pell Grant Program provides need-based grants to low-income undergraduate and certain post baccalaureate students to promote access to higher education.  You can apply online for the Pell Grant by completing the Free Application for Federal Student Aid (FAFSA) form which is located at http://www.fafsa.ed.gov/ or by calling 1-800-4FEDAID (1-800-433-3243). If you are hearing-impaired and have questions, contact the TTY line at 1-800-730-8913. Callers in locations without access to 1-800 numbers may call 319-337-5665 (this is not a toll-free number).  Should you wish to apply for the Pell Grant, be sure you do so well in advance of the school term or course start date to allow sufficient time for processing the grant application. You may want to check with the school you want to enroll in to determine when you will need to have the FAFSA completed by for acceptance into the school semester, term or technical classes for which you want to enroll. You may also want to work with the Office of Financial Services at the educational institution which you plan to attend.
Carl Perkins Loans: A Carl Perkins Loan is a need-based student loan offered by the U.S. Department of Education to assist students in funding their post-secondary education.You may also apply online for a Carl Perkins loan by completing the Free Application for Federal Student Aid (FAFSA) form located at http://www.fafsa.ed.gov/ or by calling 1-800-4FEDAID (1-800-433-3243). If you are hearing-impaired and have questions, contact the TTY line at 1-800-730-8913. Callers in locations without access to 1-800 numbers may call 319-337-5665 (this is not a toll-free number). An additional website for information on Carl Perkins and other federal loans which you may find helpful is https://studentaid.ed.gov/students/publications/student_guide/2010-2011/english/typesofFSA_loans.htm.
Other Federal Grants and Financial Aid: Visit http://www.opportunity.gov/ or call 1-800-4FEDAID (1-800-433-3243). If you are hearing-impaired and have questions, contact the TTY line at 1-800-730-8913. Callers in locations without access to 1-800 numbers may call 319-337-5665 (this is not a toll-free number).  Other financial aid information can be found at: http://federalstudentaid.ed.gov/ and http://www.fafsa4caster.ed.gov/F4CApp/
•State Grant Opportunities
Information on state grant opportunities and financial aid for public schools can be obtained through the Florida Department of Education’s website at http://www.floridastudentfinancialaid.org/, by calling toll free at 1-888-827-2004 or by email at OSFA@fldoe.org.

•Universities, Community Colleges, Vocational and Career Education Schools
Information on the various universities, colleges, and vocational and career education schools can be found on the following websites:
◦State universities - http://www.flbog.org/aboutsus/universities/
◦State community colleges - http://www.fldoe.org/cc/colleges.asp
◦Vocational and technical/career centers schools  - http://data.fldoe.org/workforce/contacts/default.cfm?action=showList&ListID=8
◦Nonpublic postsecondary school/colleges - https://app1.fldoe.org/cie/SearchSchools/
◦Independent colleges and universities - http://www.icuf.org/

•Occupations in Demand – Workforce Investment Act Approved Training Providers
To further assist you, you may want to review the state’s targeted occupation list which includes occupations in demand at http://www.labormarketinfo.com/wec/tols/10_11/10-11_000000.pdf  Additionally, training providers who have been certified to provide training under the Workforce Investment Act (WIA) in targeted occupations (occupations in demand) which can be found on the state’s Eligible Training Provider List at: http://www.floridajobs.org/etpl/.

•Other Training Opportunities and Information – List of One-Stop Career Centers and Workforce Services
If you need additional assistance in obtaining more information about Pell Grants or Carl Perkins loans, it is recommended that you visit the web links provided above. Or you may visit http://www.floridajobs.org/  or http://www.floridajobs.org/about%20awi/awi_programs.html#wfs (click on “Workforce Services”) if you need information on other workforce programs or training opportunities.   If you need more intensive assistance, you may want to visit your One-Stop Career Center.  To locate the center nearest you, please go to http://www.floridajobs.org/onestop/onestopdir/index.htm and click on the area in which you reside.  A list of the One-Stop Career Centers in your area will be provided and you can then select the one closest to your location.

•Frequently Asked Questions (FAQs) on Educational Information

Welcome to the Florida Agency for Workforce Innovation’s Unemployment Compensation

To contact us Click HERE
Welcome to the Florida Agency for Workforce Innovation’s Unemployment Compensation (UC) program.  Unemployment Compensation (also called unemployment insurance) provides temporary wage replacement benefits to qualified individuals who are out of work through no fault of their own. If you have questions regarding the information provided to you through this website, please call our hotline at 1-800-204-2418, Monday through Thursday, 8:00 a.m. to 5:00 p.m.

Job Search Assistance
The UC Program requires most claimants to conduct a job search while receiving benefits.  The Employ Florida Marketplace (EFM) is provided to help with your job search.   Click here to access the Employ Florida Marketplace or click the Employ Florida Partner logo below.

HELPFUL TIPS
•ABC's and 1-2-3's of Filing an Unemployment Claim
•Helpful Tips When Filing or Seeking Information About an Unemployment Claim
•How to Contact the UC Office
•Employer Resources and Contact Information
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TOPICS OF INTEREST
•Frequently Asked Questions (FAQs) on Educational Information

•Tax Forms Available Online - 1099-G and UCO-49T Tax Forms (Español)

•Emergency Unemployment Compensation (EUC)
◦Application for Emergency Unemployment Compensation (EUC) benefits.  (PDF English version)
◦Solicitud de Beneficios de Compensacion de Emergencia por Desempleo y Extension  (PDF Spanish version)
◦Aplikasyon pou Alokasyon Ijans pou Konpansasyon Chomaj ak Extansyon  (PDF Creole version)

•Florida Extended Benefits (EB) | Español | Kreyol

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File an Unemployment Claim (Initial Claim)
•Internet Unemployment Compensation Claim Application (Initial Claim)
It may be possible for you to file your unemployment compensation claim without visiting your One Stop Career Center. This is your first step in filing for unemployment.
•Internet Unemployment Compensation Claim Application (Extended Benefits)
•Unemployment Compensation Forms
•Claim Book
This book contains information about filing a claim for Unemployment Compensation benefits by Internet, telephone or mail.
•Benefit Rights Information
This information is provided to explain your rights and responsibilities as a claimant for Unemployment Compensation Benefits.
•Frequently Asked Questions
•One Stop Center Directory
Español
•Solicitud de Reclamo de Compensación por Desempleo en el Internet (Reclamo Inicial) - Usted puede registrar su reclamo de compensación por desempleo sin necesidad de visitar su Centro Unico de Carrera.  Este es su primer paso en registrar su reclamo por desempleo.
•Formularios de Compensación por Desempleo
•Libro sobre Reclamaciones.  Este libro proporciona información sobre la manera de iniciar un reclamo de compensación por desempleo por Internet, teléfono o correo.
•Programa de Compensación por Desempleo/Derechos sobre la Reclamación de Beneficios en la Florida.  Èsta información le auydarà a entender sus derechos y responsabilidades mientras estè reclamando compensación de beneficios por desempleo en Florida.
•Directorio de Centros "One Stop"
Kreyol
•Aplikasyon pou Reklamasyon Chomaj
•Papye pou Kalkile Salè Semenn, Demach pou Chache Travay, Konsantman Volontè pou Retire Taks Federal Sou Salè
•Liv pou reclamasyon.  Liv sa a genyen infòmasyon pou ou ka aplike pou reklamasyon chomaj sou intènèt, telefòn oubyen sou papye.
•Pwogram Alokasyon Chomaj Pou Florida.  Enfòmasyon sa a ap ede ou pou ou ka konpran dwa ou ak reskonsablite w pandan ou ap fè reklamasyon pou chomaj.
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Claim Your Weeks - Regular, EB and EUC (Continued Claims)
•Claim Your Weeks (Continued Claims Application)
•Establish or Change Payment Method (Florida Visa® Debit Card, Direct Deposit or Paper Check)
•Establish or Change Your Personal Identification Number (PIN)
•Obtain Specific Information About Your Claim
Two weeks after you file your initial claim, you will need to claim your weeks. You should continue to claim every two weeks until you are employed or your claim ends. The system is available Monday through Friday from 6:30 a.m. to 8:00 p.m., Eastern Time. You can also set up or change your payment method, set or change your PIN and obtain specific current information about your claim.
Español
•Reclame Sus Semanas (Aplicación de Reclamación Continuada)
•Establecer o cambiar método de pago (depósito directo o cheque
•Estableza o Cambie su Numero de Identificación Personal (PIN)
•Obtenga Información Sobre SU Reclamación
Dos semanas después de que usted someta su reclamación inicial, usted necesitará reclamar sus semanas. Usted debe continuar reclamando cada dos semanas hasta que obtenga empleo o hasta que termine la reclamación. El sistema está disponible de Lunes a Viernes a partir de las 6:30 mañana hasta las 8:00 PM, Tiempo del Este. Usted también puede establecer o cambiar su método de pago, establecer o cambiar su PIN y obtener información actual y específica sobre su reclamación.
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Other Services
Disaster Unemployment Assistance (DUA)
DUA is provided by the federal government and paid through the state unemployment office for individuals who do not qualify for regular unemployment benefits from Florida or any other state and whose unemployment is a direct result of the disaster. No DUA determination will be issued to you unless you are ineligible for regular unemployment after all issues on your regular unemployment claim have been resolved.
•For more detailed information on Disaster Unemployment Assistance
PDF Version
•To file a regular or disaster related claim at this time
Español
Ayuda al desempleado por causa de desastres (DUA, por sus siglas en inglés) - DUA la proporciona el gobierno federal y se paga a través de la oficina estatal para el desempleo a las personas que no califican para beneficios por desempleo regulares, en Florida o en cualquier otro estado, y a las personas cuyo desempleo sea el resultado directo de un desastre. No se le extenderá ninguna determinación de DUA, a menos que usted sea inelegible para desempleo regular, una vez se hayan resuelto todos los problemas con su reclamo por desempleo regular.

•Para obtener información más detallada sobre Ayuda al desempleado por causa de desastres   PDF Version
•Para solictar un reclamo regular o un reclamo relacionado al desastre en este momento 
Kreyol
Asistans Konpansasyon Chomaj pou Katastwòf (Disaster Unemployment Assistance) (DUA) – Gouvènman federal la founi DUA epi yo peye li atravè ofis konpansasyon chomaj leta an pou moun ki pa kalifye pou benefis konpansasyon chomaj regilye nan Laflorid oswa nenpòt lòt eta ak moun ki papa travay akòz yon katastwòf. Yo papa remèt ou okenn detèminasyon DUA eksepte si ou pa kalifye pou konpansasyon chomaj regilye aprè tout pwoblèm sou reklamasyon konpansasyon chomaj regilye yo te fin rezoud.
•Pou plis enfòmasyon detaye sou Asistans Konpansasyon Chomaj pou Katastwòf
PDF Version
•Pou-w ka rampli aplikasyon DUA-a rele nan nimewo sa-a 1-800-204-2418, Lindi jouk ka vandredi, 6:30 nan matin, jouk ka 8:00 nan apre midi, oswa nan adres entènèt sa-a pou kapab printé aplikasyon-an. Ou gen dwa voye-l pa lapos nan adres ki sou papye-a, ou byen faksé li tenkou jan sa ye nan fom nan.  Aplikasyon.  PDF Version.

Unemployment Compensation Appeals

To contact us Click HERE
Welcome to the Unemployment Compensation Program, Office of Appeals in the Florida Agency for Workforce Innovation.  The Office of Appeals resolves disputed unemployment compensation claims and tax liability protests.
If you have questions regarding the information provided to you through this website, please call 1-800-204-2418.

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Main Menu
•UC On-Line Services

◦File an Unemployment Compensation Appeal ONLINE
Here you may file a new appeal, request re-hearing if you missed your hearing for a good reason, learn how to have your case reviewed by the Unemployment Appeals Commission if you do not agree with the hearing officer's decision, and learn about other options that may be available on a claim.
Registre su Apelación de Compensación por Desempleo EN LINEA
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•UC Appeals Forms

◦Appeals Forms
Here you will find forms related to the UC Appeals program, available in Spanish and Creole.
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•UC Appeals Resources

◦Unemployment Appeals Overview
Information for claimants and employers about the appeal hearing and the Appeals Referee's decision.
Descripción del proceso de apelaciones por desempleo
Rezime sou Demann Dapèl nan sitiyasyon Chomaj
◦Contacts
Contactos

◦Frequently Asked Questions about the Appeals Process
Answers to common questions.

◦Unemployment Appeals Pamphlet - Bulletin 6
English version | Spanish version | Creole version

◦Special Deputy Appeals Hearing Information
Information about hearing procedures before special deputies in matters on tax, reimbursement and liability protests.

◦Appeals Referee's Rules
Information regarding rules of procedure for hearings before Appeals Referees.
Reglamentos de Arbitros de Apelaciones
Règ pou Abit Apèl
◦Florida Law Regarding the Appeals Process
Links to Florida Statutes which govern the appeals process.

Unemployment Compensation Benefit Payment Control

To contact us Click HERE
Unemployment Compensation fraud is a serious offense that can result in prosecution and incarceration. If you are aware of an individual that is fraudulently receiving benefits you should immediately contact the Agency for Workforce Innovation by calling, toll-free 1-800-342-9909 or submit the information on-line. You need not identify yourself when reporting suspected fraudulent activity, however, you must be able to provide the worker's name and the name or work location of his or her employer.
If you have questions regarding the information provided to you through this website, please call 1-800-204-2418.

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Main Menu
•UC On-Line Services

◦Report Unemployment Compensation Fraud
Do you know someone who may be committing Unemployment Compensation Fraud?  Report it on-line or call 1-800-342-9909.
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•Benefit Payment Control Overview

◦Function of the Benefit Payment Control Section
Learn the purpose of the Benefit Payment Control Section.

◦Benefit Payment Control Units
Find out information about the Benefit Payment Control Units.

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•Benefit Payment Control Forms

◦Benefit Payment Control Forms
Here you will find forms related to the UC Benefit Payment Control program, available in Spanish and Creole.
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•Unemployment Compensation Fraud Overview

◦What is Unemployment Compensation Fraud?
Learn more about what is considered to be Unemployment Compensation Fraud.

◦What are the Penalties for Unemployment Compensation Fraud?
Find out the penalties for Unemployment Compensation Fraud.

◦Non-Fraud Overpayments
Learn about non-fraud overpayments.
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•Benefit Payment Control Resources

◦ATTENTION EMPLOYERS: Wage Credit Post Audit Form (UCO-2)
Access the Wage Credit Post Audit Form (UCO-2) along with instructions.

◦Criminal Justice Directory
Access the most current publication made available to you by the Executive Office of the Governor, Legal Affairs.